 One of the world’s biggest computer manufacturers and solutions providers “Our partnership with CCM has helped us reduce a big % of our aged AR over the past 5 months. They’ve been very flexible in tweaking their collections process to suit our and our customers’ requirements, while at the same time being mindful of the need to work on issues together and keeping our internal teams posted on progress made.” Major UK motor insurance company “Since first speaking to Steve and his staff at CCM in October 2009, we have always received excellent service with the personal touch. This enabled the foundations of the relationship to be laid very quickly, with the timescale between first contact and first new business file loaded one of the quickest and smoothest I have experienced. I believe this has led to results and targets being exceeded much sooner than expected. They have proven themselves to be very adaptable in their approach, willing to listen to and discuss ideas to improve the service and relationship.” Global Motor Finance Company (Collections Manager) “CCM provides a flexible, individual service where attention to detail is key. We split our accounts 50/50 between 2 DCA’s and CCM are constantly our top performer. For 3 months so far this year they have collected over 3 times more than our other DCA.” Global International Publishing Co (European Risk & Recovery Manager) “I like this agency a lot. We have used CCM since 2005. They have a lot of common sense and can see details that none of the other collection agencies have observed. It is definitely an agency that delivers high quality.” University (Exchequer Controller) “I can say without hesitation that I would recommend Commercial Credit Management Ltd as a debt recovery agent. They are competent, honest and have a strong focus in the quality of their work. We have used them for over 3 years now.” College (Financial Accountant) “CCM are approachable and understand exactly what we require from their services and always adapt to suit our needs. Their website can be easily accessed providing instant updates. They have provided an excellent service over the last 3 years and we would recommend them as a debt recovery agent without hesitation.” UK Consumer Finance Co (Operations Director) “For the past 5 years we have used the same debt collection company. During that time we have trialled 4 other agencies but none have surpassed our main agent. We trialled CCM from May 2008 and they have out-performed our main agent. We are delighted with their service and results and have increased the split to 75% in their favour.” |